At Industry Kitchen Supply, we are committed to providing a seamless and secure shopping experience. Our Payment Policy outlines the accepted payment methods, payment terms, and security measures to ensure customer satisfaction and transparency.
Accepted Payment Methods
We accept the following payment methods for all orders:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
- Digital Wallets: Apple Pay, Google Pay, Shop Pay, and PayPal
- Bank Transfers: ACH and wire transfers for larger orders (contact us for instructions)
- Buy Now, Pay Later: Shop Pay (subject to eligibility)
Payment Terms
- Full Payment: All orders must be paid in full at the time of purchase unless otherwise agreed upon.
- Quotes and Proposals: Any quotes provided are valid for 45 days and may be subject to adjustment after that period.
- Bulk or Custom Orders: For large or custom orders, a 50% deposit may be required upfront, with the remaining balance due prior to shipment.
Order Confirmation
- Payment confirmation will be sent via email once your transaction is successfully completed.
- Orders will only be processed after full payment has been received and verified.
Sales Tax
- Sales tax is applied to orders based on the shipping destination, as required by law.
- Tax-exempt businesses must provide valid tax exemption certificates at the time of purchase.
Refunds and Disputes
- Refunds will be processed according to our Return & Refund Policy.
- In the event of a payment dispute, please contact our customer support team immediately at support@industrykitchensupply.com.
Payment Security
- All transactions are processed through secure and encrypted payment gateways to protect your information.
- We are PCI DSS compliant, ensuring the highest standards of data security.
Buy Now, Pay Later Terms
If you choose to use a financing option like Affirm, please note:
- Approval is subject to a credit check and other factors.
- Payment terms and interest rates are provided directly by the financing service.
Contact Us
For any questions or concerns about payments, please contact:
- Phone: (833) 526-2564
- Email: support@industrykitchensupply.com
- Business Hours: Monday–Friday, 9 AM–5 PM CST
By completing a purchase on our website, you agree to this Payment Policy. We reserve the right to update this policy at any time. Changes will be posted on this page with the updated effective date.
Thank you for choosing Industry Kitchen Supply!